Program	Number of clients served
24 Hour Crisis Line	Over 7,700 calls
Healthy Relationships Program	422 teens
Residential Services	366 women and 408 children
Outreach Program	419 women and 622 children
Men's Counselling Service	252 men and women
Women seeking shelter who could not be accommodated*	Of the 2600 requests for shelter only  366 could be accomodated*
Community Crisis Program	362 women and 545 children
OWLS (Older Women's Long-Term Survival)	34 women
Volunteer Program	1700 volunteers contributing nearly 5000 hours of volunteer service

*  No shelter will leave a woman in a dangerous situation. We will see that she is transported to safety and will help her make plans from a safe place. Many women are referred to our Community Crisis Counselors, who help them access a safe place to stay (e.g. hotel) and provide counseling until space in a shelter is available, others are able to stay with friends or relatives.  Counselors can also help clients to access other community resources and safely bypass a shelter stay.