24-Hour Family Violence Helpline

403.234.SAFE (7233)  
About Us

calgary emergency shelter photo

COVID-19 and Calgary Women's Emergency Shelter 


Our staff continue to respond with compassion and professionalism, and remain committed to supporting individuals, families, and communities to live free from family violence and abuse. Throughout this pandemic, our top priority has always been the safety and wellbeing of our clients, residents and staff. We continue to take every precaution and regularly assess our procedures to keep everyone safe. As needs change and become more complex, we continue to adapt and be responsive, and look for innovative ways to provide the best services possible. 


• Our 24-Hour Family Violence Helpline and Emergency Shelter remain open 24/7. 

• The Men’s Counselling Service, Community Services Counselling and Take A Stand webinars are still being offered virtually. 

• Child, Youth and Family programs are being offered in person with safety protocols and social distancing measures in place. 

• As schools have re-opened our Healthy Relationships program is offering in-person individual counselling (with safety protocols and social distancing measures in place) and are providing online group sessions to youth.


We encourage those experiencing family violence and abuse to reach out - whether you are a victim, friends or family looking to support someone, or men looking for help. We are here to help. Call our 24-Hour Family Violence Helpline: 403-234-7233 (SAFE)During this time of crisis, our counsellors will also respond to emails: This email address is being protected from spambots. You need JavaScript enabled to view it., or text messages: 403-604-6689. If you are in danger, call 911. 


For available services and resources during this time, click here.


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